Frequently Asked Questions


Our FAQ section is a compilation of must frequently questions asked by our customers, regarding the structure of a website, the importance of the online presence or questions regarding our hosting and maintenance services.

Please check to see if your question wasn't already answered. If not, we are ready to give you the clearest possible answers. You can send us your questions from our secure contact page and one of our technical representatives will answer you in the shortest possible delay. Contact page.



Q: Why do I need a website?
  • It is a modern way to expose your activity or to propose your services.
  • It is a pledge of rigor and prestige towards customers and business partners.
  • It is a market positioning equivalent to the largest companies.
  • It is a view to the future by your commitment to use new technologies.
Getting a website is cheaper than most of the marketing methods and more, it can easily be used to supplement the resources you already use. Once you have a website, you should include your address on all your advertising. A Web site is the most comprehensive and interactive way to promote your products and services and the client can pass the time he needs to navigate on it (as opposed to advertising on TV, which can be costly and is limited information). Your products can be bought by customers from the other side of the planet while you're sleeping! Ensuring an institutional presence on the World Wide Web is now an unavoidable necessity to communicate and develop new business opportunities. However, putting a website online is an important marketing decision. There are several factors to consider.
Q: Who are your customers, what kind of company or business I should have?
The solutions offered by Alka Services are adaptable for any type of business or commerce.

Whether you are a businessman, artist, manufacturing company, association, professional or any other type of business, we have the solution you are looking for!
Q: I want to have a website, what are the terms of payment?
  1. For our solution at 49.95 $ you should try our FREE 15 DAY TRAIL WEB SITE. After this, if you wi'll decide to keep your website and to have an unique web address you shoul pay us 49.95$ for the intial setup and a monthly fee of 19.95$ for hosting and maintenance. (taxes not included)
  2. For the package at $ 49.95, payment must be made in advance by credit card or PayPal. If credit card or PayPal is not available please Contact us.
  3. For more complex Web sites (e-commerce, products catalog, corporate website, etc.) the payment is to be made in two steps: a 40% deposit of the total value of the project that is required at the beginning of the work and the final amount will be requested when the web site will go online and the tests are passed, but no later than 30 days from the beginning.

The term of achieving for all our projects is maximum 30 days.

Q: How long it will take before my website will be online?
For our special offer of $ 49.95, the maximum term before your site is online is 24 hours.
For other projects the designing time depends on the amount of work we must provide and is approximately 7 days for the development of a website of about a dozen pages, studying and adapting images included, while the design and the setup of portals, commercial sites or large dynamic sites may require a maximum of 30 working days.
Q: How the people who are visiting my site will contact me?
After your website will be ready, you will have several email accounts provided with the hosting package. But if you want to keep in place an email address you already have, the visitors will still be able to join you at this address.

In addition, on your website you are going to have a secure contact form so that the visitors will use it to send you messages from the contact page.

SECTION: DOMAINE NAME

Q: I already have a domain name, how do I use it with your services?
This operation, the transfer of your domain name, requires you to contact us directly, and the process is expected to take less than 24 hours.

SECTION: HOSTING AND MAINTENANCE

Q: How much does it cost to host and maintain my website?
  1. For websites at $ 49.95, the price of hosting and maintenance is $ 19.95 per month.
  2. For more complex Web sites (e-commerce, products catalog, corporate website, etc.) the price is $ 39.95 per month.
See also the answers for those questions:
What is included in my hosting and maintenance package?
What payment methods are accepted for hosting and maintenance?
Q: What is included in my hosting and maintenance package?
  • Optimization and referencing: we optimize your website for search engines, encoding the necessary information for the search engine robots in each of your pages, and send the information to the local and international search engines once a month.
  • We take care with priority of the maintenance of your website one hour per month. You can send us the information you need to be added on your site and within 2 working days following we will update your site.
  • We will make security backups on a regular basis, to ensure that we do not lose any of the information that's contained on the website.
  • We will optimize the databases of your website to ensure a fast response on uploading and downloading of the pages and also to eliminate all the mistakes that will be recorded during a regular use.
  • Hosting:
    • 3 GB storage
    • 10 GB bandwidth per month
  • Creation of additional pages, always with a priority.
  • Statistics detailing the activity on your website like the number of visitors and keywords used in search engines to find your site.
Q: What payment methods are accepted for hosting and maintaining my web site?
All maintenance and hosting services of your website will be paid on a monthly basis by credit card or PayPal. For any other form of payment (check, banking transfer etc.) please Contact us.
Q: Do I have to agree on a contract of X number of months?
No. By choosing Alka Servicess Inc. you'll be sure to have a reliable website, simple and effective. This is the guarantee of a fruitful cooperation. Therefore, in case of disagreement, Alka Servies Inc. is committed to terminate your services, as soon as you like (minimum 30 days notice).

SECTION: TECHNICAL

Q: What is included in the $ 49.95?

In the price of $ 49.95, that is required at the launch of your website, are included:

  • the domain name (value of $ 24.95$).
  • the addition of any specific information that your company website require (logo integration, color adjustment, inserting images, etc.).
  • search engine opimization.
  • database and administration panel integration
Q: Are allways your websites based on templates?
No. But most of the time we choose to do so just to save you time and money. The chosen models are under the license CCPL and are totally compatible with the latest technologies. There is no need to reinvent the wheel, isn't?

If you want your website to have a unique image, we can offer you personal solutions created just for your company, but it's sure that the price will not be the same.
Q: Can you use a template that I bought or found on another website?
You didn't found any template that can fit the image of your company on our website. You're very sorry. But YES, we can use any other template that you have bought or found elsewhere on the internet.
Q: What is the browser compatibility of the websites made by Alka Services?
All the projects undertaken by Alka Services inc. are tested for compatibility with the latest Internet browsers, Internet Explorer, versions 6.0 and 7.0, Mozilla Firefox 2.0, Opera and Safari.
Q: The websites developed by Alka Services are dynamic sites or static ones?
All projects developed in the $ 49.95 package represents only websites with a static structure.

But the complex websites solutions allows you to dynamically change the textual description of your products, the images or the prices.

Our agency proposes projects according to the client's objectives and budget. To ensure a top of the line end product, we begin with an in-depth analysis of the client's vision and carefully consider the best course of action to achieve this goal.

We work in close collaboration with our clients throughout the process to ensure that the final result conforms to the needs and expectations of their company.

E-commerce website

Whether you have simply outgrown your previous ecommerce solution or are bringing your business online for the first time, we understand the importance of maintaining your brand.

We take care of the full integration so you don't have to worry about all the technical details - or figuring out someone else's coding.

Associations news and informations portal

Our website manager solution lets us build websites faster and lets our clients maintain their own websites.

Popular modules include RSS feeds, event calendars, blogs, interactive discussions, members only sections and online voting.

Take your communications channels to the next level. Let everyone know about your meetings and your decisions.

Custom web design solutions

At Alka Services inc. we pride ourselves on custom web design and never use templates. There are many site options available to meet your specific requirements.

Alka Services is the web design company that will work with you through all web design facets to successfully launch your business or personal website on the internet.

We've found the "START UP" solution

 

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49.95 $ sample sites

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